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IS THIS REALLY FREE? 

Yes it is.  You might think we're crazy, but we feel that giving away a powerful website system like this for free will bring us good karma in the long run!  There's also a premium plan, for those who want to help us pay the bills!  

DOES THIS SOUND GOOD TO YOU?  LET'S GET YOU ONLINE!



I OWN A DOMAIN THAT I'D LIKE TO USE.  IS THIS POSSIBLE?

Of course!  IconoSites.com was designed for businesses, and businesses usually have their own domain name. To use our system with your own domain name, all you need to do is point your domain to our servers (relax...we'll even do it for you!).  It's a 1-2 minute process and step-by-step instructions can be found on our How To Setup a Domain page, but no rush!  You can do this anytime, and most customers like to build their website to their liking first, before publicly launching it.  

 

I DON'T HAVE A DOMAIN YET.  CAN I STILL USE YOUR WEBSITE PLATFORM?

Of course!  You can use the address assigned to you during sign up.  If at any time you want to use your own domain, you can!  To use our system with your own domain name, all you need to do is point your domain to our servers (relax...we'll even do it for you!).   It's a 1-2 minute process and step-by-step instructions can be found on our How To Setup a Domain page. 


HOW OFTEN DO YOU ADD NEW FEATURES AND/OR PERFORM UPDATES?

We add new features and do system updates about once per 1-2 months.  We decide which new features to develop based upon your Feature Requests.

 

DO YOU OFFER PHONE SUPPORT?

Currently we offer unlimited email support for our customers. And, you won't believe how good our support really is.  We're talking VIP Treatment.  As soon as your inquiry comes in, it becomes our first priority.  We'll even respond on nights and weekends.

 

DO I OWN MY WEBSITE?

Yes, you obviously own any of the content you publish to your website (i.e. all text, photos, etc. that YOU contribute) and are free to take it all with you if you choose to cancel your account.  However, you do not own the designs we provide you with as those are all copyrighted, and you therefore cannot use these designs outside of IconoSites.

 

CAN I TAKE MY WEBSITE WITH ME IF I CANCEL MY ACCOUNT?

Please see the previous question/answer.

 

CAN I COPY ANY OF THE DESIGNS?

No. All our designs are copryrighted by us and are strictly enforced. One of the greatest values of IconoSites.com is our first-class design, and you can only use it if you are a IconoSites.com customer. You may not use this design on any other server.

 

CAN I CHANGE MY DESIGN AT ANY TIME?  

Yes.  One of the beauties about IconoSites.com is the fact that you can change your design at any time with one click.  You'll absolutely love this feature, because we will be adding new designs frequently and it's always great to give your business a new fresh look every couple of years.  

 

CAN I CHANGE THE COLORS, FONTS, AND/OR FORMAT OF ANY DESIGN?  

Yes.  Only those with knowledge of HTML and CSS programming should do this, and you are free to hire anyone to do so for you.  Regardless, even if you make a mistake and cause problems to your site, you will always be able to instantly recover and implement any of our original designs in one click.  

 

I'VE EDITED ONE OF YOUR DESIGNS.  DO I OWN THE RIGHTS TO THIS DESIGN?  

No.  All our designs are copryrighted by us and all use of them are strictly enforced, whether in whole or in part.

 

DO I HAVE ACCESS TO EDIT THE HTML OR CSS ON ANY DESIGN?  

Yes.  Only those with knowledge of HTML and CSS programming should do this, and you are free to hire anyone to do so for you.  Regardless, even if you make a mistake and cause problems to your site, you will always be able to instantly recover and implement any of our original designs in one click. 

 

DOES YOUR SERVICE INCLUDE WEB HOSTING?

Yes.  This means you do not need to pay for web hosting elsewhere.  To use our system with your own domain name, all you need to do is point your domain to our servers (relax...we'll even do it for you!).   It's a 1-2 minute process and step-by-step instructions can be found on our How To Setup a Domain page. We do not however provide any FTP capabilities.

 

DOES YOUR SERVICE INCLUDE EMAIL HOSTING?

No, we do not provide email hosting services. However, this does not prevent you from pointing your domain's email server records to another server, while keeping your web domains pointed to IconoSites!  We recommend contacting your domain registrar to explore email hosting options.

 

CAN I SELL MY PRODUCTS OR SERVICES ON MY WEBSITE?  

Yes.  For more information on how to set this up, click here

 

WHAT IS A WYSIWIG EDITOR?

Much of the content editing in IconoSites.com is done via pop-up windows called WYSIWYG editors. WYSIWYG (pronounced wi-zee-wig) is an acronym for What You See Is What You Get. Basically it converts common writing styles into HTML - so you don't have to learn another language to build web content.

The common WYSIWYG controls allow you to insert files (images, videos, etc.) format your text, create lists, spell check, undo/redo changes, etc. If you have ever used Microsoft Word or any other text editor, you should already be familiar with these functions.

 

SHOULD I BACKUP THE CONTENT ON MY WEBSITE?

Yes, we always recommend keeping a backup copy of your latest content.  You should never exclusively use IconoSites.com (or rely on any website software for that matter) as the only source of your website content.  By doing this, you'll always be prepared if the unthinkable happens.   A great tool you can use to backup your website is HTTrack.

 

IF I CANCEL MY ACCOUNT, HOW SOON WILL MY DATA BE DELETED?  

Immediately.  Once you cancel your account, we will not be able to recover any of your data.  


WHERE IS YOUR COMPANY LOCATED?

Southern California

 

LIKE WHAT YOU SEE SO FAR?  WE'RE READY WHEN YOU ARE!